City of Greater Dandenong

City of Greater Dandenong

  • Requirement

    City of Greater Dandenong (CGD) required a robust corporate risk and incident management register that fitted their risk process and Risk Management Service Charter. The diverse nature and size of the organisation meant that system flexibility and scalability were also very important.

  • Solution

    Our software provided the features, functionality and robust framework required. Our system not only manages the Corporate Risk and Incident Registers but also handles issues related to Occupational Health and Safety. The quick and easy access via the web browser means that the CGD team of risk professionals can always access their information promptly and securely. As part of the implementation we installed the system via a Virtual Private Network (VPN) and provided on-site setup and training services.

  • Benefit

    The software is easily accessed across the corporate intranet and provides a central repository for risk and incident related information. Risks are being managed more efficiently and effectively. Incidents are being tightly monitored and linked to insurance claims where appropriate. The system is also being accessed more regularly and by more people because it is so quick and easy to use. This has improved the risk identification process, incident management process and the management of risk and incident related information.