Risk Wizard's preferred hosting platform provider is Amazon Web Services (AWS).
AWS is a dynamic, growing business unit within Amazon.com. It provides Risk Wizard with a "Cloud Computing" service that enables Risk Wizard to access servers, storage, databases and a broad set of application services over the Internet for the purposes of providing a hosted software service to Risk Wizard's clients.
AWS own and maintain the network-connected hardware required for these application services, while Risk Wizard provisions its software via a web application.
Risk Wizard and AWS
Risk Wizard's preferred hosting platform provider is Amazon Web Services (AWS). Risk Wizard has an agreement with AWS to provide hosted facilities and specified services in order to provide a fully functioning and reliable hosted software service.
At any time we may contract with an additional or alternative supplier for similar type services.
Any updates to current arrangements would be published on this website and all hosted clients would be notitified about any changes affecting their service.
AWS facility and storage services supplied to Risk Wizard plus AWS terms and conditions
AWS facility and storage services
Amazon Elastic Compute Cloud (Amazon EC2) is a web service that provides resizable computer capacity in the cloud. This concerns the computer servers that run the application software and house the data. Risk Wizard uses the Reserved instance. https://aws.amazon.com/ec2/
Amazon Simple Storage Service (Amazon S3) provides developers and IT teams with secure, durable, highly-scalable object storage. Amazon S3 is easy to use, with a simple web services interface to store and retrieve any amount of data from anywhere on the web. This concerns the data backup service. Data is backed up at three different storage facilities S1, S2 and S3 in same region. https://aws.amazon.com/s3/
Amazon Glacier (Glacier) is a secure, durable and low-cost storage service for data archiving and online backup. This concerns archiving backups to different sets of servers after 31 days from Amazon S3. https://aws.amazon.com/glacier/
AWS terms and conditions
AWS Service Terms - these additional terms apply to Risk Wizard's use of specific services
AWS Acceptable Use Policy - this policy describes prohibited uses of AWS services
AWS Trademark Guidelines - this page describes the guidelines for using certain AWS trademarks and other designations
AWS Site Terms - these terms govern Risk Wizard's use of the AWS website
Service Level Agreements (SLAs)
SLAs between AWS and Risk Wizard.
Amazon Elastic Compute Cloud (Amazon EC2) SLA.
AWS will use commercially reasonable efforts to make Amazon EC2 available with a Monthly Uptime Percentage of at least 99.95% during any monthly billing cycle.
Refer to http://aws.amazon.com/ec2/sla/
Amazon Simple Storage Service (Amazon S3) SLA.
AWS will use commercially reasonable efforts to make Amazon S3 available with a Monthly Uptime Percentage of at least 99.9% during any monthly billing cycle.
Refer to http://aws.amazon.com/s3/sla/